An exciting new opportunity to save money and support your local farm!
We started our Edible Savings Account (ESA) program in August 2018, and with over a year-and-a-half under our belts, are happy to report that it has gone well and we have quite a few happy ESA customers!
It's best explained via example: You buy your chosen amount of store credit (example, $300) using a non-plastic method. Before we load that onto your online farm store account, we multiply it by your rewards percentage (in our example, that would be 3%). So you get $309 to spend on any products in our farm shop. Your farmers save on processing fees. You earn extra "meat money" and keep money squirreled away to spend on products that nourish and taste wonderful. Everyone saves money.
The Edible Savings Account is pre-paid store credit that is purchased with a non-credit/debit-card method (to help us save on transaction fees), and the purchaser earns instant cash rewards via percent increase before we add the credit to your account. We've recently expanded it to apply to whatever amount you choose to "put in," to make it more accessible to those who wish to support the farm n this way but who have limited budgets or needs for our products. Now instead of a $250 minimum, you could purchase as little as $100 store credit. As always, there's still no minimum order when you choose to spend your credit*.
You get to choose how to pay, too. Options include check-by-mail, cash-in-person, or free bank-transfer-by-Zelle. We apply it (and your rewards) to your account and you can shop away. If you use up your credit balance on an order, the remainder is charged to your credit card on file (or, if you elect to pick up on farm, you can choose "pay at pickup," and use the payment method of your choice to cover any remaining balance due).
There are no membership fees, no contracts, no annual commitment. If you don't want to renew, there's no pressure. You can use the balance when you're ready. It's a simple WIN-WIN arrangement between customer and farmer, with no strings attached. Read on for all the particulars.
*With the exception of orders shipped via FedEx. For shipping, we require a minimum order of $120 as of 2/1/2020. But you are most welcome to use your ESA balance to pay for shipped orders over $120!
New! We wanted to make our ESA program more inclusive, so instead of starting the benefits at $250, you can choose whatever amount you wish to put in, and you still earn bonus "meat money." Obviously there is a certain threshold of usefulness, so we respectfully request that you consider starting with at least $100 for efficiency's sake.
Example: When you send in a check or Zelle payment for $600, you get $624 to spend in the online farm shop. There's no expiration or minimum monthly order commitment. Spend it when you're ready on whatever you like. If you run out, you can send in more, or simply revert back to normal credit card payments for pickup sites.
So, no catch. No minimum orders. No gimmicks. No membership fees. If you know you’ll be shopping with us and want to save a little cash by paying early and supporting farm production by lightening our production cost load, the Edible Savings Account is for you!
Once your ESA balance is loaded, when you’re ready to place your next order, your store credit is automatically applied to your total due. If you go over your credit, your balance is charged to your card on file. And of course if you don’t spend all your credit, the remaining credit stays on your account until you're ready to use it. There are no fees and no expiration. Simple, huh? Just don’t disappear on us! If a long time passes since your last order, we’ll poke you to remind you that you have meat money to use. :-)
The ESA is actually simpler than that. Rather than having to maintain two price levels for our customers, we apply the "discount" up front by multiplying your money before you even spend it. That way, even if you use up your ESA balance, you never lost access to the savings it earned for you. And there's no burden of having to enroll or cancel. You can just use the ESA program when it works for you, and choose not to reload your account if it's no longer a good fit.
All online orders placed for off-farm pickup points and home delivery will require a valid credit card when the order is submitted, even if you have an ESA balance. This is in case your order goes over the total of credit you have on file, but our system always uses all the ESA credit first. Your card will be charged only if your existing credit is not enough to cover the total, and then it would only be for what is needed after the credit is used. That means you can edit or cancel your order all the way up to the deadline, and your card will not be charged until after the deadline passes and any credit will remain intact unless your order is actually fulfilled.
On-farm pickups do not require credit card information at all if you choose "Pay at Pickup," so farm pickup is a good option for folks who are totally card-free. Rest assured, though, our ordering site is powered by Stripe, a reputable and secure online merchant service.
No! We typically have around a dozen or two folks enrolled at any given time. It's just a special perks program for folks who know they'll be buying with us regularly and want to save some money by helping us save some money. Regular credit-card payments are perfectly fine and the norm for 95% of our customers. The ESA is just a fun bonus option!
We use a two-part accounting system to make sure that credits are tracked accurately. We have the online store, which is where you can see your current credit balance, and we use a robust accounting software to track all payments and invoices, which serves as a double-check of all transactions. Plus Jerica has a particular affinity for math, so that helps. :-)
It all started when we chose to begin requiring credit card payment at drops for these reasons:
But we didn't especially like the idea of paying credit card transaction fees on every. single. purchase, and neither did many of our customers.
So we came up with this purchasing option that would give us and our customers all sorts of advantages. It's a really simple, voluntary payment option that circumvents the need to pay credit card fees and helps support farm production by "prepaying" for farm products.
You have 24-hour access to your ESA balance amount. You can find it by logging in to your account and clicking on your Profile. The Store Credit is listed right there, and is automatically applied to any orders you place.
Your ESA balance will automatically be applied to your order total, and any remaining credit will stay in your account balance until you're ready to use it. If you have enough credit to cover your current order, your card will not be charged.
To use the ESA program, you will need to send your payment in early enough for us to process and clear it—a minimum of a week before the drop when you intend to use it. If you’re running a little behind when an order deadline is approaching, no worries—just pay with credit card online and drop a check off when you pick up your order. We’ll get your balance set up before the next round. You do NOT have to wait until you use up your previous credit to send in a new one. We'll multiply it as usual before adding it to your account.
Zelle is a fabulous way to get money to us because it's just about instantaneous, and many banks now offer it, totally free. Just use our business email: Jerica@ShadyGroveRanch.net. It helps if you fill out the form below to let us know it's coming, in case your banking name is different than your account name.
Checks via mail or hand-delivery at drop point are strongly preferred over cash, so we do not have to carry a lot of cash at deliveries. Please do NOT mail cash. You can start any time!
Below is a simple little form you can submit when you are ready to send in your Edible Savings Account payment. It lets us know to be watching for your payment and helps us make sure your money makes it to your account correctly. When we receive your check and apply your credit, we’ll notify you by email. If you prefer to print and complete a paper form to enclose with your check, please use this printer-friendly payment submission form. There is no need to do both forms.
We are excited about this new program and the possibilities it offers to streamline our work and reward our customers for their continued patronage. Thanks for considering partnering with us in this way!