Here you'll find all the important details for using the monthly Tyler pickup service.
First Thursday of each month (except for occasional reschedule due to holiday)
By last name:
Writing your name in black marker on a sheet of scrap paper helps us begin preparing your order while you're in line. Big and bold so we can see it from far away!
We love recycling CLEAN SGR brand boxes and cartons . If you'd like to help us reduce cost by returning your egg or meat box or egg cartons, please check them for cleanliness (just toss it if it's visibly dirty or damaged) and drop off when you pick up your next order.
We meet at:
Tyler Primitive Baptist Church
6502 Old Jacksonville Hwy.
Tyler, TX 75703
Please clear a spot in your trunk or backseat ahead of time. Please remain in your car and drive up in a counter-clockwise loop to pick up your order. This will help traffic flow in a natural direction. We strive to park in the space nearest the playground behind the church, but may have to shift our parking location according to activities happening at the church. You'll find us with tables set up. Please tell us the name on your order and we'll get it order loaded for you. Please drive carefully and do not block traffic at any time.
Here is how the pickup will work:
Your order will come pre-packed in plastic grocery sacks weighing up to 10 lb each. If your order is over 15 lb, we may elect to pack it in a box. If you are traveling a distance and need to transfer your items to a cooler, please do so after you pull away from the loading spot.
Don't worry--we never make mistakes! ;-) Totally kidding! We hand-pack every order. If you discover that something is missing or mispacked or just not up to your expectations, please email or call us after you get home. We don't bring any extras (besides a small emergency stash of eggs), so we probably can't fix it on delivery day, but we will definitely make it right.
If we are out of something, we strive to make a note of that on your invoice. If you have questions, feel free to email.
Reason 1: Weight variation. Since most of our products are sold by actual weight, there is natural variation from package to package. The total you see when you're shopping is based on typical product weight. We only bill what you actually receive, so sometimes if a package is heavier than estimated, your total will be higher than originally estimated. We aim to land within about 10% of estimated pack size, but if something is running large and you ordered a lot of it, it can make your total vary more than usual. But you only pay for what you actually get.
Reason 2: Inventory shortages. Very rarely, we don't have as many of something as we thought (or a package will turn up damaged and cause us to run short.) We try really hard to let you know about these shortages ahead of time in case you want to make substitutions. If nothing else, we'll try to mention it during the pickup. You'll receive a detailed invoice that shows the total weight of every package you receive. Anything you don't receive will show 0 weight and will not have a charge.
Yes! Many of our Edible Savings Account members "refill" their ESA during delivery. We just ask that your payment be clearly marked so we can get it applied to the correct account. If you pay cash, put it in an envelope with your name and the amount. If you pay by check, please make sure the name on the check matches the name on your account, or just add it to the memo line.
Note: It's REALLY hard for us to take calls during the pickup so if we don't answer and you have an emergency, shoot Jerica a text or keep trying one of the mobile numbers. Don't forget to include your name with texts!
Jerica will send you a text from an 877- number (text only line) the morning of delivery day to remind you of pickup and, if needed, inform you of any delays or weather issues. Please be sure to check the email copy of your order to make sure we have a good textable number to reach you.